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Adventa

Multitenant platform for eCommerce and loyalty programs
Adventa drove the development of a multitenant system designed to operate multiple loyalty programs and eCommerce ecosystems from a single technological architecture. The objective: to centralize the management of rewards, points, and digital operations under a scalable and customizable platform.
Challenge
Implementación
Implementation
Impact

Challenge

Design a solution that would allow:
● Operating multiple businesses from a multitenant architecture
● Gestionar programas de lealtad y eCommerce en un solo ecosistema
● Managing loyalty programs and eCommerce in a single ecosystem
● Integrating logistics, stock, and customer service processes
● Scaling the model without compromising performance or customization

Intervención

Bambú Tech Services designed and developed a comprehensive platform consisting of: A mobile and web application for customers, which allows:
● Account and account statement management
● Rewards and redemptions management
● Cart, favorites, and addresses
● Surveys and missions
● Tickets and rewards tracking
● Web application for administrators, which facilitates:
● Business creation and management
● Program customization
● Management of rewards, points, missions, and notifications

Technology

Multitenant
Web & mobile
Rewards backend
Operational integrations

Intervention

● Centralization and scalability of multiple loyalty programs.
● Optimization of eCommerce and logistics operations.
● Greater administrative control and customization.

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