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Gayosso

Pet Love Story & Rest in Cloud
Gayosso drove the digital transformation of its Pet Love Story and Rest in Cloud solutions, with the objective of modernizing the membership and contract purchasing process through a more agile, clear, and reliable digital experience.
Challenge
Implementation
Tecnology
Impact

Challenge

Optimize the purchasing and quoting process, eliminating friction that affected conversion and user experience. The main challenges included:
● Identifying critical points in the digital journey
● Simplifying the acquisition of plans and memberships
● Ensuring platform security and high availability
● Designing an architecture prepared to scale for new business needs
● Centralizing functionalities in an intuitive digital ecosystem

Intervención

Bambú Tech Services conducted an in-depth Customer Journey analysis to redesign the complete purchasing experience. Based on this diagnosis, a robust, secure, and scalable platform was designed and developed that integrates:
● Account management
● Home and structured navigation
● About Us section
● Plans and memberships
● Contact

Technology

Scalable architecture
Contracts and memberships
Modular integration
Future services

Intervention

● More agile and simple purchasing and quoting process.
● Reduction of friction in plan acquisition.
● Platform prepared for growth and new digital models.

Other Projects

Ferrocarril Interoceánico

Food and Beverages, CPG, Logistics and Manufacturing

Bonafont

Food and Beverages, CPG, Logistics and Manufacturing

Estrella Roja

Food and Beverages, CPG, Logistics and Manufacturing

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