Digital transformation of the logistics and eCommerce ecosystem
Grupo Castores drove a digital transformation process to modernize its logistics operation and strengthen its digital channel, enabling a comprehensive web platform for business clients. Since 2019, the solution has allowed the tracking of more than 50 million shipments, consolidating the digital channel as a strategic piece of the business.
Digitize and centralize the customer logistics experience, ensuring:
● Agile access to shipment information
● Detailed control and visualization of operations
● Digital acquisition of shipping guides and credits
● Technological integration with business systems
● Scalability to support high transaction volumes
Intervención
Bambú Tech Services led the digital transformation consulting process, designing and developing a high user experience responsive web platform that allows:
● Customer profile management
● Shipment control, visualization, and reporting
● Real-time tracking
● Shipping guide acquisition
● Credit inquiry and purchase
● Public API for integration with external systems
