Layer 04 of 05
IT Services Staff augmentation and market research
Talent and market on your side. We add specialized talent to your team and give you the market intelligence to make decisions: staffing, benchmarking, mystery shopping and UX research.
IT Services services
What we do in this layer.
- 01
Staffing
Certified tech talent embedded in your team.
We embed technology experts in your team so you can scale fast. Specialized talent that accelerates your projects without lengthy hiring processes.
- 02
Competitive Benchmarking
We measure you against your market.
We analyze your competitors and market best practices. We identify opportunities in features, processes and experience.
- 03
Mystery Shopping
We evaluate your experience like a real customer.
We evaluate your users' experience from a realistic perspective. We spot friction points in stores and digital channels.
- 04
UX Market Research
User data to make better decisions.
Interviews, surveys, usability tests and user personas. Customer data to design and decide better.
01
Scale fast
Talent ready to join your operations.
02
Data-driven decisions
Research with real users and your market.
03
One partner
Talent, research and development from the same team.
Success stories
IT Services in production.
Convenience stores · CX
+1Mclient's daily customers
Point-of-sale CX assessment
Grupo Icon · 7-Eleven
- IT Services
- Data & AI
Leasing · Fleets
+11,500cars in the client's fleet
Technology to offer leasing at the dealership
TIP México
- IT Services
- Software
Retirement savings
7UX deliverables
UX/UI redesign strategy for Afore Móvil
Afore Móvil
- IT Services
- Software
Insurance
+4Mclient policyholders
UX/UI partner for nationwide projects
GNP Seguros
- Software
- IT Services
Retail · Consulting
Comprehensive assessment of the eCommerce channel
Lifestyle retailer
- IT Services
Financial solutions
Digital benchmark of financial solutions
Engen
- IT Services
Frequently asked questions
Questions about IT Services.
What is staff augmentation, and how does it work with Bambú?
We embed Bambú specialists in your team, under your direction: developers, QA, UX or architects. You scale capacity quickly, without lengthy hiring processes.
What does a digital benchmark include?
We compare your competitors' features, processes, interface and experience to identify opportunities and define what to build.
What is mystery shopping used for?
To evaluate your customers' real experience, in store or in digital channels, and find concrete areas for improvement.
Do you do UX research before development?
Yes. Interviews, usability tests, personas and journey maps guide the design and reduce development risk.
Ready to start your IT Services project?
Tell us your challenge and we'll put together an assessment with the team that will build it.